Privacy Policy

1. Introduction

IGUN Metals ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our B2B metals marketplace platform.

2. Information We Collect

Personal Information

When you register for an account, we collect:

• Name and contact information
• Email address
• Phone number
• Company name and business details
• Country of operation
• Payment and billing information

Business Information

For suppliers, we may collect:

• Business registration documents
• Product certifications and specifications
• Facility locations and capacities
• KYC verification documents

Usage Information

We automatically collect:

• Device and browser information
• IP address and location data
• Pages visited and actions taken on the Platform
• Transaction history

3. How We Use Your Information

We use your information to:

• Create and manage your account
• Process transactions and orders
• Verify supplier credentials and product listings
• Communicate about orders, products, and services
• Send marketing communications (with your consent)
• Improve and optimize our Platform
• Comply with legal obligations
• Prevent fraud and ensure security

4. Information Sharing

We may share your information with:

• Transaction Partners: Buyers and suppliers you transact with
• Service Providers: Payment processors, shipping partners, and technology vendors
• Legal Authorities: When required by law or to protect rights
• Business Transfers: In connection with mergers or acquisitions

We do not sell your personal information to third parties.

5. Data Security

We implement industry-standard security measures including:

• Encryption of data in transit and at rest
• Secure authentication mechanisms
• Regular security audits and monitoring
• Access controls and employee training

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We may retain certain information for legal compliance, dispute resolution, and enforcement of agreements.

7. Your Rights

Depending on your location, you may have rights to:

• Access your personal information
• Correct inaccurate data
• Delete your account and data
• Object to certain processing
• Data portability
• Withdraw consent

To exercise these rights, please contact us at privacy@igunmetals.com.

8. International Transfers

As a global marketplace, your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

9. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. For more information, see our Cookie Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the Platform.

11. Contact Us

For questions about this Privacy Policy or our data practices, contact us at:

Email: privacy@igunmetals.com
Address: IGUN Metals Ltd.